INNERDATA

InnerData / Refund

Refund Policy

Effective date: September 7, 2026

InnerData Pro is a digital service sold through Whop. This policy explains cancellations, the right of withdrawal and refunds.

1. Cancellation of the subscription

Subscriptions renew automatically every month until cancelled. You can cancel at any time before the renewal date in your Whop account (subscription settings) or by contacting us at [email protected]. Cancellation stops future charges; paid access continues until the end of the current period.

2. Right of withdrawal (digital content)

Under EU and Polish consumer law, when a consumer requests immediate access to digital content and confirms the loss of the withdrawal right, the 14-day withdrawal right ends once delivery starts. Our service starts immediately after payment, so by completing the checkout you request immediate access. This means the standard withdrawal right does not apply after the analysis is delivered.

3. Money-back guarantee

If you did not receive access after payment, or if the service does not work as described, write to [email protected] within 14 days of the payment. For genuine defects or undelivered service we issue a full refund to the original payment method. Refunds are processed through Whop and usually appear within 5–10 business days, depending on your bank.

4. Refund process

Refund decisions for the product are made by the operator; Whop executes the payment reversal. Where Whop's Buyer Terms or mandatory law grant you a refund, Whop's rules apply. Chargebacks and payment disputes are handled by Whop according to its policies.

5. No refunds for partial periods

We do not refund already-consumed subscription periods. If you cancel mid-period, access remains active until the end of the paid month and no partial amount is returned.

6. How to contact us

Email: [email protected] · Telegram: @kim0n. We answer refund requests within 3 business days.